Home Partners Customer Login Free Downloads

Frequently Asked Questions

Categories
  Technical Support
    Activations
  Customer Service
  Frequently Asked Questions

Products
  ICopyDVDs2 Standard Edition
  Burn Suite (2) 2005 Standard Edition
  Burn Suite (2) 2005 Premium Edition
  Media Studio - Sony PSP Version
Question:  Why do I get a 'CSS Error Message' when I attempt to backup my DVD movie?
[Email To a Friend]
Answer:  The DVD you are attempting to backup is encoded with copy protection.

Not all movies are copy protected. You can use ICOPYDVDs2 to make a backup copy of personally authored DVDs or non-protected public domain works or movies. In order to backup DVD movies which are copy protected, additional software such as DVD43Free is required. Such software lets your computer read protected data on a DVD movie before/during the process of making a backup copy.

DVD43Free is a free program that is widely available program on the Internet that operates in the background and can remove copy protection. There are several programs available on the Internet and can be located with a search Engine like Google. Not all programs remove all forms of copy protection, so you need to make sure that your protection removal software is up to date.

The laws in some countries prohibit the sales and distribution of software that removes copy protection, so we are unable to integrate the copy protection process into ICopyDvds2.

If you live in the United States, please understand that the Digital Millennium Copyright Act (DMCA) passed in 1998 does not expressly prohibit consumers from making backup copies of digital works - only the sale & distribution of tools that circumvent copy prevention technologies.

DVD43FREE or any other freely available software found on the Internet are developed by independent third parties and are not distributed by, affiliated to or associated with ICOPYDVDs2. We cannot and do not provide support for these third party software products.