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  Frequently Asked Questions

Products
  ICopyDVDs2 Standard Edition
  Burn Suite (2) 2005 Standard Edition
  Burn Suite (2) 2005 Premium Edition
  Media Studio - Sony PSP Version
Question:  Why are no drives displayed in my Drive Select list?
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Answer:  If there are no drives displayed in your Drive Select list:

· Make sure that your DVD burner is connected into your computer.

· Ensure that you are using the proper media format(s) supported by your burner.

· Ensure that your burning engine was properly installed (Please refer to the information on this shown elsewhere in the FAQ) and re-install the software properly (if necessary).

· After any potentially necessary re-installation, if you still do not see any drives listed in drive select, please contact Technical Support for further aid.