|
|
Question: What steps can I take to solve a problem with activation of ICopyDVD's2?
[Email To a Friend] |
| Answer: If you are having problems getting the activation to go through, a few things could be wrong:
1)Please check the format of the short date in your computer. To do this, open the Regional Settings/Options in your Control Panel. Make sure that the short date is set to mm/dd/yyyy. Otherwise, the activation will not work.
2) You are not online when you try to activate.
3) You are behind a firewall when you try to activate or have a popup blocker running.
4) The date on your computer is different than the date here in the USA. (The date needs to be set to the date in the USA in order to make the Activation work. You can reset it to the correct date after activation.)
5) Please disable any popup blockers or anti-virus software during the activation procedure.
If you still have problems, call 708-349-1400 to do a phone activation or contact us at support@icopydvds2.com.
|
|
|
