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  Frequently Asked Questions

Products
  ICopyDVDs2 Standard Edition
  Burn Suite (2) 2005 Standard Edition
  Burn Suite (2) 2005 Premium Edition
  Media Studio - Sony PSP Version
Question:  What does "cannot load drive information" mean?
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Answer:  This means that, for an undetermined reason, ICopyDVD's2 cannot see a valid drive for use during its installation procedure.

Please run our Drive Select feature, which can be accessed by clicking:

Start>All Programs>ICopyDVD's2>Drive Select

If this does not resolve the issue, please feel free to contact technical support for further aid.