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  Frequently Asked Questions

Products
  ICopyDVDs2 Standard Edition
  Burn Suite (2) 2005 Standard Edition
  Burn Suite (2) 2005 Premium Edition
  Media Studio - Sony PSP Version
Question:  What is activation error code 7?
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Answer:  Error code (7) means that the license number submitted to our server has reached its maximum allowable number of activation attempts.

If you need to have this limit reset, please contact our support staff via phone or E-mail to request a reset. Please have your license ID number available if calling or in the body of any E-mail sent.